CSI support page

Locate your system below, a link is available for frequently asked questions such as programming and time changes. If you don’t see what you need, our experienced technicians are available to troubleshoot over the phone at 1-877-266-1785. Unlike other companies, CSI keeps records and pictures of previous visits to your store on file for technicians to review during trouble shooting sessions. Even when you don’t know where to look, we do.

FAQs

Q: How can i tell the age of my batteries?

A: While there are many types of batteries on the market, HME batteries often have dates on them.

Q: Does CSI work on music?

A: Yes, CSI now supplies Pandora Cloud Music and all the necessary amplifiers and speakers.

Q: Does CSI install menu boards?

A: At this time CSI does not install menu boards however we do install speaker post and speaker enclosures for menu boards.

Q: Can CSI replace my drive thru sensor?

A: CSI vehicles carry concrete saws so that we can replace loop detectors in an emergency. We also supply prefabricated loops for stores planning to pour concrete or asphalt and want a hidden loop that will last for ages.

When it comes to technical support, CSI has you covered.

Support for your system just a click away

Choose your system

HME NEXEO

HME EOS 6200

HME ION 6100

HME IQ 6000

3M XT1

3M/PAR G5

If you don’t see your system, call CSI at 918-266-1785

Panasonic HD

HME ZOOM timer

HME Nitro timer

Acrelec Q timer